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The theatre suspends its activities until April 30

Dear spectators, on April 2, Russian President Vladimir Putin addressed the Russians: he noted that the peak of the epidemic is only approaching, and he announced that the non-working period is prolonged until the end of the month. Also, the self-isolation regime declared by Governor Alexander Uss is maintained in the Krasnoyarsk Region until further notice.

The Hvorostovsky Krasnoyarsk Opera and Ballet Theatre’s team considers it to be its duty to keep suspending all public events in the situation up against the epidemic.

All performances and concerts of the theatre are cancelled until April 30.

We remind you that tickets purchased for the events cancelled in this period can be exchanged to see another performance of the current season or returned.
That’s how you can do it:

If you bought tickets via www.krasbilet.ru, www.krasticket.ru, www.kassy.ru, www.kassir.ru, you can return them via these sites.
If you bought tickets on the theatre’s websitу, you need to send a letter from the mail indicated during the order to the address help@edinoepole.ru with the following content: “I ask you to refund the money for the order # (indicate the order number) purchased in (indicate the theatre/club/organizer or another), for the reason (indicate the reason).” The entire cost of the order will be transferred to the account the payment for a ticket was made from within 5-7 days, depending on your bank’s conditions.

Because of the self-isolation regime in Krasnoyarsk, the theatre’s box office also closes until April 30. Therefore, if you bought a ticket there, you can return it after the self-isolation regime comes to an end.

Inquiries by phone +7-908-224-07-61 (Tatiana Oreshkova, Sales Executive).

Dear spectators, we sincerely ask for your understanding and keep on waiting for the situation to get better. Observe safety precautions, take care of yourself and your loved ones!